FAQs

FREQUENTLY ASKED QUESTIONS

 

How can we know your service will work?

Scan Sat is a very stable provider in any of our services, but if you have doubts about this then we are pleased to invite you to our office and show you both how we work and how we provide you with the service, and of course, at the installation if we don’t see signals good enough for us then we prefer not to install because it won’t be good enough for you.

 

How can I pay by direct debit? and do Scan Sat set this up or do I have to?

Yes, of course. Scan Sat sets up everything for you as well as we have control over the payments and make sure everything is ok. Also in case of contract canceling we fix everything for you, so you don’t have to worry about anything.

Does Scan Sat work all legal?

Yes we do, at Scan Sat Network we always make sure to always work on the legal side by always having all permissions and also by not doing everything just quick but doing it the correct way as quick as possible

 

Why can Scan Sat Deliver so high speed while others can′t?

Well this is a Question we often get asked and to answer to this question, we gladly invite you to our office so you can see for your self and we can explain while showing our equipment and the reasons why we are able to deliver 1GB (1000MB) Fiber to our clients.

If I have any kind of problem how do I contact you?

Here is were Scan Sats strong points shows up, we have a large amount of ways you can contact us on.

Telephone: You can call us between 8:00 – 21:00 and we will take action straight away and call you back.

Office visit: You can Come to our office and talk to us straight from 9:00 to 17:00 

Website Contact Form: You can contact us on this webpage by filling in a quick form by Pressing here  and our technicians will receive your message straight away and contact you as soon as they have it solved.

Facebook: We are always active on our Social Network where you can contact us quickly Click Here to visit our Facebook and our technicians will receive your message straight away and contact you as soon as they have it solved.